Privacy Policy

VOXIFY HEALTH (“we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, https://voxifyhealth.com, contact us, enquire about our services or work with us. We process personal information in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended.

VOXIFY HEALTH provides consulting services in the rare disease sector, drawing on expertise in science, strategy, communications, advocacy and commercial leadership.

The organisation responsible for processing your personal information is:

• Legal company name: VOXIFY HEALTH LTD
• Email: info@voxifyhealth.com
• Website: https://voxifyhealth.com

In this policy, “VOXIFY HEALTH” refers to the legal entity identified above.

We may collect and process the following categories of personal information:

• Contact details: name, professional email address, telephone number and organisation.
• Professional information: job title, employer, professional background and information relevant to a potential or existing business relationship.
• Enquiry and correspondence information: information you provide when completing our website contact form, emailing us or otherwise communicating with us.
• Business and client information: information reasonably necessary to discuss, establish and manage consulting engagements, contracts and professional relationships.
• Website and technical information: information such as IP address, browser type, device information and website usage data, where collected through website functionality, security logs or analytics technologies.

We do not intend to collect patient health information through our website. Please do not submit identifiable patient information, confidential clinical information or other sensitive personal information through the contact form.

We may collect personal information:

• Directly from you when you complete our contact form or email us.
• During professional meetings, discussions and correspondence.
• From publicly available professional sources where appropriate for legitimate business purposes.
• Automatically through website operation, security logs, cookies and similar technologies, where applicable.

Where we obtain personal information from other sources, we will provide any additional privacy information required by law.

We may use personal information to:

• Respond to enquiries and requests for information.
• Discuss potential projects and consulting engagements.
• Provide and manage agreed consulting services.
• Manage contracts, invoicing, payments and business administration.
• Maintain professional relationships and communicate about existing engagements.
• Operate, maintain and protect our website and business systems.
• Understand website performance, where analytics are used lawfully.
• Comply with legal obligations and establish, exercise or defend legal claims.

We will only use personal information where we have a lawful basis for doing so. Depending on the circumstances, these lawful bases may include:

• Taking steps before entering into a contract, at your request, or performing a contract with you.
• Legitimate interests, such as responding to relevant professional enquiries, developing and managing business relationships, and maintaining secure business operations, provided those interests do not override your rights and interests.
• Legal obligation, where processing is necessary to comply with applicable law.
• Consent, where we rely on your permission for a particular purpose, such as the use of non-essential cookies.

We determine the appropriate lawful basis for each processing activity before carrying it out.

We do not sell your personal information.

Where necessary for the purposes described in this policy, we may share personal information with service providers that support our business, including:

• Website hosting and website-building providers.
• Business email and communications providers.
• IT, security and technical support providers.
• Accounting, legal and other professional advisers.

We may also disclose personal information where required by law or where necessary to establish, exercise or defend legal claims. We expect service providers processing personal information on our behalf to operate under appropriate contractual and security safeguards.

Some of our service providers may store or process personal information outside the United Kingdom. Where personal information is transferred internationally, we will ensure that any safeguards required by applicable data protection law are in place.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting and reporting requirements. The retention period depends on the type of information, the nature of our relationship with you and any applicable legal obligations. When personal information is no longer required, we will securely delete it or otherwise dispose of it appropriately.

Our website may use cookies and similar technologies to support essential functionality, security and, where enabled, website analytics or other features. The types of cookies and technologies used depend on the website features and services enabled.

Where consent is required, we will obtain consent before placing or using non-essential cookies or similar technologies. You can manage your preferences through the website's cookie controls, where available. We will provide or make available further information about the cookies used, their purposes and how to manage your preferences once the website's configuration has been confirmed.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Access to personal information is limited to those who need it for legitimate business purposes. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Request restriction of processing.
• Object to certain processing, including processing based on legitimate interests or for direct marketing.
• Request the transfer of certain personal information to you or another organisation.
• Withdraw consent where processing is based on consent.

These rights are subject to legal conditions and exceptions.

To exercise your rights or ask a question about how we handle personal information, contact us at info@voxifyhealth.com. You also have the right to complain to the Information Commissioner's Office (ICO). Information is available at https://ico.org.uk/make-a-complaint/.

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing personal information.

We may update this Privacy Policy to reflect changes in our business, website functionality or legal requirements. The latest version will be published on this page, with the date of the most recent update.

For questions about this Privacy Policy or our use of personal information, contact:

VOXIFY HEALTH

• Email: info@voxifyhealth.com
• Website: https://voxifyhealth.com
  
  Last updated: 21 October 2026